Copyright 2006
DeNova Consulting
Change Management Consulting
All consulting partnerships only commence after you or your organisation (hereinafter referred to as 'Client') signs the De Nova
(here after referred to as 'Consultant') contract.
By entering into this partnership the client agrees they have clear knowledge they are responsible for achieving their desired
consulting outcomes and goals. The Client agrees that consultation is provided to the organisation to deal with transition by
setting goals, gaining clarity and creating the environment for desired changes.
Coaching
All coaching partnerships commence only after you or your organisation (here after referred to as 'Client') sign the De Nova
Consulting Coaching Contract. This Contract outlines the responsibilities of De Nova and all of its directors, employees,
contractors and officers (here after referred to as 'Coach') and the Client.
By entering into this partnership the client agrees they have clear knowledge they are responsible for achieving their desired
coaching outcomes and goals. The Client agrees that Coaching is provided to individuals and corporations to identify their
potential, set goals, gain clarity and create desired changes. The client agrees coaching is not a substitute for medical or
physiological diagnosis or treatment. Coaches do not diagnose conditions nor do they prescribe, advise, perform medical
treatment, nor interfere with the treatment of a licensed medical professional. The client indemnifies the Coach against all
loses, claims, damages that arise out of the choices the client makes in their life or organization during or following the coaching
partnership.
Cancellations or rescheduling of scheduled coaching sessions (of 20 minutes, 45minutes, 1 hour, 1.5 hour, 2 hour, or 3 hour
duration) must be made within 48 hours of the scheduled session time or the full fee of the session will be charged. Clients will
have the option to reschedule their appointment to a new designated date and time. Any coaching sessions that remain
unused from a scheduled coaching programme will be redeemable for coaching by the contracted Client of a period of 6
months from the initial scheduled date. After 6 months from the scheduled date these sessions will no longer be redeemable
by the client.
An uncomfortable feeling is not an enemy. It’s a gift that says, "Get honest; inquire." We reach out for alcohol, or television, or credit cards, so we can focus out there and not have to look at the feeling. And that's as it should be, because in our innocence we haven't known how. So now what we can do is reach out for a paper and a pencil, write thought down, and investigate. Byron Katie
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LEGAL

Training
All training design and delivery commences only after you or your organization (here after referred to as 'Client') sign the
De Nova Consulting Training Contract. This Contract outlines the responsibilities of De Nova Consulting and all of its
directors, employees, contractors and officers (here after referred to as Trainer) and the Client.
By entering into this partnership the client agrees they have clear knowledge they are responsible for achieving their
desired training outcomes and goals. The Client agrees that training material development, train-the-trainer programmes,
implementation of training structures and processes and/or actual training is provided to the organization according to
agreed needs, outcomes and standards.
Personal Mastery Training days and programmes are considered confirmed only upon receipt of an agreed non-refundable
engaging deposit by the agreed date. Until this deposit is received by De Nova Consulting, the Trainer and dates are not
'confirmed' by De Nova Consulting. If a cancellation of training day or programme is made no less than thirty (10) days
before the agreed date, the non-refundable engagement deposit will be charged as a cancellation fee. If a cancellation is
made within 10 days before the agreed date a 100% cancellation fee (100% of the agreed training fee) will apply in
accordance with the signed De Nova Consulting Contract.
General
Our Coaches, Trainers and Consultants agree to appear, work and abide within the scope of the signed agreement and all
reasonable requests from the Client. Any requests by a Client that are outside the scope of the consulting, coaching or
training agreement will be handled on an individual basis and where necessary mutually agreeable additions will be added
to the contract. The Client accepts that the Coach, Trainer or Consultant will cease coaching, training or consulting whilst
any unsafe working conditions exist.
The use of any image from the De Nova Consulting web site is strictly limited to personal and domestic purposes.
Copyright law and international treaties protect these images. Unauthorized reproduction or distribution of these images
or of any portion may result in civil and criminal penalties, and will be prosecuted under the law. This includes images in
electronic and printed format. No part of the contents of the information published on the De Nova Consulting web site
may be reproduced or transmitted in any form or by any means for financial gain without the written permission of De
Nova Consulting.
All Web site design, text, graphics, the selection and arrangement thereof, and all software Copyright© De Nova ALL
RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the
sole purpose of booking consultation, coaching, or training with De Nova Consulting or using this Web site as a shopping
resource. Any other use of materials on this Web site - including reproduction for purposes other than those noted above,
modification, distribution, or republication - without the prior written permission of De Nova Consulting is prohibited.
De Nova Consulting is providing this site and its contents on an 'as is' basis and makes no representations or warranties of
any kind with respect to this site or its contents. De Nova Consulting disclaims all such representations and warranties,
including for example warranties of merchantability and fitness for a particular purpose. In addition, De Nova Consulting
does not represent or warrant that the information accessible via this site is accurate, complete or
current. Neither De Nova Consulting nor any of its directors, employees, or other representatives will be liable for
damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies
to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of
data, income or profit, loss of or damage to property and claims of third parties.

Leaders in Change Management and Coaching
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Leaders in Change Management and Coaching
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